FAQs
What does Spectrum reference code STLP 999 mean? ›
The 999 error is a kind of generic error for our Spectrum TV app. Usually it winds up being an authentication issue, so if you reboot the modem and router, that should correct the error.
What is Spectrum reference code 1999? ›Two error codes that seem to appear a lot when using Spectrum TV are the RLP-1999 and RLP-999. According to Spectrum TV support, these are connectivity errors and are sign of an issue between your Roku and the Spectrum TV servers. You can troubleshoot this yourself by trying another app within your Roku.
What is the reference code RBF 2107 on Spectrum? ›If you're seeing the reference code RBF-2107 when setting up Spectrum on your TV and it has been displaying for over 24 hours, it indicates that there might be an issue with the activation or provisioning of your Spectrum service.
What is Spectrum reference code 1002? ›The Spectrum error code RLC-1002 may be caused by an outage with Spectrum or updates from Spectrum. All you need to do is to wait for the Spectrum developers to troubleshoot the issue. Then, you can try using the app the next day.
What does spectrum reference code AFE 1004 mean? ›AFE-1004 is an error code indicating the device is not connecting to the internet. What device are you using and has been updated to the most recent version (the app was recently updated for Apple devices).
What is the reference code ILP 9000 on spectrum? ›This is the Spectrum channel error code, which means the channel is not available at the time you are trying to access it or is unable to complete the request. The basic troubleshooting steps for this are to wait for a few minutes, then restart the Spectrum channel and try again.
What is Spectrum code 1001? ›1001 errors are almost always caused by problems with your internet connection. I was able to locate your account and I am showing the modem has not been reset in 42 days, I so I definitely recommend starting with a reboot of the modem and router as that will fix most connection issues.
What does Spectrum code ALP 1001 mean? ›ALP - 1001 is a generic connectivity error message. In most cases, power cycling the Apple TV and internet connection typically resolve the issue. Sometimes you may need to also reinstall the Spectrum TV app. Next steps include scheduling a service call to check for any internet related signal issues.
What does Spectrum code S0900 mean? ›For the TV issue with the ref code S0900, it typically indicates a problem with the cable signal. AnthonyC0411, Expert. Here are some steps you can try:Check cable connections: Ensure that all the cable connections between your TV, cable box, and wall outlet are securely plugged in.
What does reference code RLP 1031 mean on Spectrum? ›This error is a connectivity error and is a sign of an issue between your Roku and the Spectrum TV servers. You can try troubleshooting this yourself by trying another app within your Roku. If the app works fine and streams no problem, the issue is with Spectrum TV.
What is the error code ACF 9000 on Spectrum? ›
That error is typically shown on an Apple TV, when there is an outage, or when a service is unavailable. Try quitting the app - if an app is involved - and restarting your device.
What is status code 227 on Spectrum TV? ›This error can display if there's a signal issue, if your coaxial cable is connected to the wrong port on the cable box, or if you've selected a TV channel that isn't airing any content (meaning the channel is off air).
What does Spectrum code RLP 1006 mean? ›RLP-1006 - Unable to Play. Check to make sure you're connected to the internet, restart the Spectrum TV channel, and try again. If the problem persists, try accessing a different program. RLI-1017 - Bad Device Verifier. Wait a few minutes, then restart the channel and try again.
What is error code 018 on Spectrum? ›Error Code 018
This error occurs when the Internet bandwidth is poor. Check with your Internet Service Provider to determine what speed connection you're subscribed to. If necessary, you may want to upgrade to a faster connection.
As per Microsoft, 1002 error can be fixed by reinstalling Edge WebView2: You can download it from: https://developer.microsoft.com/microsoft-edge/... Hope that helps, and rely on us for any further inquiries.
How do I fix my Spectrum error code? ›Reboot your receiver. If you're still seeing the code, tell Spectrum tech support about the error code. Check for loose and damaged TV cables or refresh your Spectrum signal. Try placing your order again after waiting a few minutes.
How to fix Spectrum reference code rlp 999? ›Please turn off your TV. Then disconnect from both your Roku, TV, internet modem router, and any cable box / device for a couple of minutes. Then wait a bit and then turn on the TV and check.
Why is the Spectrum app not working on my Roku TV? ›Check your internet connection: Ensure that your Roku device is connected to a stable and reliable internet connection. Try restarting your modem and router to see if that helps. Update the Spectrum app: Make sure that the Spectrum app on your Roku device is up-to-date.
Why won t my Spectrum app connect? ›Try restarting your laptop or turning off your device and waiting 60 seconds before turning it back on. If you're using the Spectrum TV app and turning off your device didn't help, uninstall and reinstall the app.