Tmobile Outage Oahu (2024)

FAQs

Is the T-Mobile network down in Hawaii? ›

User reports indicate no current problems at T-Mobile

T-Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses.

Registered to T-Mobile network, but no signal: The problem is likely low or no coverage. If the coverage map showed good coverage, try switching to 2G or turning off LTE. T-Mobile network is not available: The problem is likely no coverage. If the coverage map showed good coverage, perform a master reset.

Hawaii cell phone coverage comparison

At 91.5%, AT&T has arguably the best 4G coverage across the islands. It's followed closely behind Verizon at 86.5%. Even T-Mobile, with 68.1% offers strong 4G coverage where Hawaii needs it most.

Powering off your device for at least 5 minutes will guarantee the connection to the network is refreshed on the network when it reconnects.

Update the device software to the latest version using Wi-Fi, if possible. Turn off any VPN settings or apps. Remove the battery, and re-insert it. If you don't have a removable battery, hold the power and volume down buttons until it resets.

In the vast majority of cases this is going be caused by weak or non-existent signal, but carrier outages or congestion could be to blame. It's also possible that there are software or hardware bugs, or that your roaming settings don't support the networks in your present area.

A: To fix the “Mobile Network Not Available” issue, you can try restarting your phone, checking Airplane mode settings, reinserting your SIM card, updating your phone's software, checking network coverage, resetting network settings, or contacting your mobile service provider for assistance.

1 Your phone needs to be restarted. 2 You're in a place with bad cell service. 3 Your phone is in airplane mode. 4 Your phone isn't connecting to the best signal.

Poor Signal or No Coverage: If you're in an area with poor signal or no coverage, your phone may not connect to the mobile network. SIM Card Issues: If your SIM card is not inserted properly, damaged, or not activated, it could lead to this issue.

The 5G mobile mast will provide secure, high speed communications services for service members if the U.S. Army Garrison Hawaii and their family on the Helemano Military Reservation (HMR)

Who owns T-Mobile? ›

Deutsche Telekom

T-Mobile / Parent organization

Data from Opensignal's Mobile Network Experience Report, January 2023, and 5G User Experience Report, January 2023. When it comes to download speeds, T-Mobile beats out AT&T on both 4G LTE and 5G networks. If you've got a 4G phone and you're using T-Mobile, you'll be hitting much faster average speeds than with AT&T.

One of the primary reasons for phone saying no service is SIM card-related problems. Your SIM card may be loose, damaged, or not properly inserted. Sometimes, the SIM card itself might be outdated or corrupted.

Search for Preferred network type or Network mode if you're on Android. If the network type is already set to something that should cover 5G, like Global or Auto, change it to an option that best ensures a connection, like 5G On or 5G/LTE/3G/2G (auto connect). Update your phone's operating system to the latest version.

A no-data connection error can result from a basic software glitch, damaged hardware, or even a network-wide outage that renders the entire mobile network unavailable.

A: To fix the “Mobile Network Not Available” issue, you can try restarting your phone, checking Airplane mode settings, reinserting your SIM card, updating your phone's software, checking network coverage, resetting network settings, or contacting your mobile service provider for assistance.

Outdated app version: If you're using an outdated version of the T-Mobile app, it may not be compatible with the latest operating system on your device. Check for app updates in the respective app store (Google Play Store for Android or App Store for iOS) and install any available updates.